LEGAL INFORMATION

Information about the compliance of the LSSI (Law of Information Society Services and Electronic Commerce from Spain)

In compliance with the Law 34/2002 from 11th July which regulates information services on the internet and e-commerce, www.hydraknives.es, www.hydraknives.com and any website or branded pages on third party platforms (e.g. Instagram, YouTube and Facebook) is owned by Hydra knives S.L., located at Albacete with ID number B16827750.

Our contact information can be found below:

Hydra Knives S.L.
Pol. Ind. Romica Avd. A Calle 5, Parque Las Torres Nave 78
02007 Albacete (Spain)
info@hydraknives.com

SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

Information about the compliance of the RGPD (Regulation on data protection from Spain)

Visiting this website do not implicate that the user is obligated on sharing any information. Any personal information shared by the user will be processed on a loyal and licit way in accordance and compliance of the rights and principles of the el Reglamento (UE) 2016/679, de 27 de abril, General de Protección de Datos (RGPD) (Regulation on data protection from Spain) and other applicable laws.

In compliance with the art. 13 of the RGPD we inform you that:

The owner of the registry and file which will storage your informations is:

Hydra Knives S.L.
Pol. Ind. Romica Avd. A Calle 5, Parque Las Torres Nave 78
02007 Albacete (Spain)
info@hydraknives.com

 

What do we do with your information?

The customer authorizes David Panadero Ruiperez (Hydra Knives) to use his/her email as the preferred form of communication with him, The customer email can be used to send commercial information of our products and services considering the sending of your data as your express consent to the indicated.

 

Data collection:

We are Spain based company and operate web servers hosted in EU. Our hosting provider Webempresa adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Webempresa privacy policy, please see on his website.

 

New customer section:

The purpose of this treatment is no other than easing and allowing the registry of the users on our website, as well as, the delivery of information about the products and services marketed by Hydra Knives, advertising, discount and promotions of other third-party products and services. Hydra Knives assure the confidentiality of the user’s data and guarantees that, in no case, they will be given or used by any other use without the user’s express consent. We will ask just for the needed information that allow us to develop our services and products and they will be used only in that way.

 

“Finish your purchase” section:

The purpose of this treatment is maintaining the contractual relation between our client, ease the processing of your orders, statistical purposes, and marketing and advertising purposes regarding the products and services marketed by Hydra Knives or the advertising, discount and promotion of other services of third-party entities.

 

 Marketing actions:

Hydra Knives could use this data in order to inform the user about future promotions, offers and other commercial actions whether if the user is still a client or not, if you have given us your consent in the “Contact formulary” section we will gather that information in order to give you an answer about your request.

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stores. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

 

Legal basis of these treatments:

For the registration, purchase and management of the guarantees, we will base the processing of the data in the execution of the purchase contract or in the framework of the pre-contractual relationship.

For the sending of commercial information, we will base the processing on your consent, although if you are already a client, we can send you information about similar products, always providing you with a simple and free means to unsubscribe.

We will base sending commercial information on your consent although, if you are already a customer, we can send you information about similar products and services always providing you a simple way to unsubscribe from our list.

The consent hereby provided by the Holder for communication of data to third parties is revocable at any time, without retroactive effects.

 

Recipients:

While processing your purchase your data can be communicated to the following recipients:

– Banking entities in order to process your payment through credit card.

– To the Office of consumers and users in case of any claim.

– To manufacturers, technical services and / or wholesalers in the case of guarantees or repairs. To those transport companies that may have carried out the shipment to the customers of the corresponding orders. These recipients can be located within the Spanish territory as well as outside it, depending on the product and / or service purchased.

– In the cases legally established, as is the case of the Security Forces and Corps.

– To the public administrations to which we have to provide information in order to comply with our legal obligations.

In order to send you newsletters, promotions or advertises we will probably use Mailchimp, the mailing tool owned and registered by “The Rocket Science Group LLC”.  Therefore, we would be on a case of international transfer of the user’s data with the simple purpose of providing this service. You can find information about this company and its privacy policy on its website. In addition, this company is adhering to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.

The use of Mailchimp is not a transfer of data, but the data will only be used by this platform only and exclusively to send the bulletins and always with your consent.

Hydra Knives ensures the confidentiality of the data provided and guarantees that, under no circumstances, will be transferred for any other use without prior and express consent of our customers. We will only ask you for the data necessary to provide the required service and will only be used for this purpose.

 

Rights of the users and interested parties:

The user/interested party has the following rights:

– The user can request information about the personal information that concerns the user (Access)

– The user can request the modification of any inaccuracy information on the user’s data. (Rectification or modification)

– The user can request the elimination or limitation of the processing of the user’s personal data (Removal or limitation)

– The user can also request a structured machine-readable format file of his personal data. (Portability)

In order to exercise any of the previous rights the user must write us to Pol. Ind. Romica, Avenida A, Calle 5, Parque las Torres Nave 78, 02007, Albacete (Spain), also through our form or email info@hydraknives.com. The user has to show us a proof this Identity like and ID or document that identifies the user.

The user also has the right to send a complain to the data protection authorities (Spanish Data Protection Agency).

The interested party also has the right to file a complaint with the data protection authorities (Spanish Agency for Data Protection). However, any question related to the data, we invite you to contact us to solve it. However, if you have any inquiry regarding your data and its treatment we invite you to contact us in order to find a solution.

 

Delegate of data protection:

We have assigned a Delegate of Data Protection (DDP) (DPO on Spanish acronyms) in order to solve any inquiry concerning the user’s data information and its treatment. You can contact him on info@hydraknives.com

 

Quality and legality of the user information:

The users have to assure us the veracity, accuracy, authenticity and validity of the given personal data and information.

 

Protection of the minor/underage:

We won’t save any personal information concerning minor or under age people. It’s the responsibility of their parents or legal guardian of protection the privacy of the minor, doing everything on their hands to ensure that they have authorized us to save and use of the minor’s personal data.  

 

Social Network:

Through our website the user can access to our social networks (Facebook, Instagram or Youtube) which are open access to all users. These websites are not owned by Hydra Knives so we invite you to read their own privacy and data policies. Users should be aware that these places are independent of our websites www.hydraknives.es and www.hydraknives.com and they are fully open to the users, so their information can be seen by other users. For more information please, contact the right owners of the websites where our social networks is offered.

EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.

For more information you can visit our Cookies Usage Policy.